Privacy Policy

At Igenetx, your privacy is a top priority. We are pioneers in genetic testing and personalized health solutions, committed to bringing DNA-driven wellness closer to everyday health. This Privacy Policy explains how we collect, use, share, and protect the information you provide when you use our website, services, and health-related tools.

1. Information We Collect

To provide personalized health solutions safely and effectively, we may collect:

a) Personal Information:

  • Name, email, phone number, and other contact details.

  • Health or genetic information that you voluntarily provide when using our services.

  • Payment information for purchasing tests or services.

b) Technical & Usage Data:

  • IP address, device type, browser, and operating system.

  • How you navigate and interact with our website and services.

c) Cookies and Similar Technologies:

  • Cookies and tracking technologies help us enhance your experience, remember preferences, and analyze service performance.

2. How We Use Your Information

We use your data to:

  • Provide and improve our genetic testing services and personalized health recommendations.

  • Communicate with you about your results, appointments, or relevant updates.

  • Analyze usage trends to improve the quality, accuracy, and reliability of our services.

  • Ensure the security of your data and prevent unauthorized access.

3. Data Sharing

We will never sell your personal or genetic information. We may share your data with:

  • Trusted Service Providers: Labs, medical partners, or IT providers who help us deliver services securely.

  • Legal Authorities: Only when required by law or to protect the rights, safety, or property of Igenetx, our users, or others.

  • Business Transactions: In the event of a merger, acquisition, or sale, your information may be part of transferred assets.

All partners are required to maintain the confidentiality and security of your data.

4. Data Security

We implement strong technical and organizational measures to protect your personal and genetic information:

  • Encryption of sensitive data in transit and at rest.

  • Strict access controls limiting data to authorized personnel only.

  • Continuous monitoring for unauthorized access or breaches.

5. Data Retention

  • Personal information and genetic data are retained only as long as necessary to provide services, comply with laws, or for medical/research purposes with your consent.

  • When no longer needed, your data is securely deleted or anonymized.

6. Your Privacy Rights

You have rights regarding your personal data:

  • Access, correct, or update your information.

  • Request deletion or restriction of processing.

  • Withdraw consent at any time (for example, for marketing communications).

To exercise your rights, contact us at the details below.

7. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal or genetic information from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in services, technology, or legal requirements. The “Last Updated” date will indicate the latest revision.

9. Contact Us

For questions, concerns, or to exercise your privacy rights, reach us at:

Igenetx
Email: [info@igenetx.com]